General questions for PTI systems

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A "Managers" code is used by the manager or other persons to enter and exit the facility without being assigned to a regular unit. This could be the waste disposal service, police & fire, groundskeepers, etc.

To add this code, do the following:

  1. In StorLogix, open the User Operations screen.
  2. Select the Add UserA person who uses the access control of a site, not necessarily an operator. icon
  3. Enter the non-tenant name for the individual or company in the fields supplied.
  4. Enter the access code desired into the code/card field, then select the assign button.
  5. Select the Next button located in the lower right hand corner of the wizard.
  6. On step 2 of 2, you will need to assign the appropriate Access Level needed for access, then select Done.
  7. When prompted if you wish to rent a unit to the user, select No.


Storlogix has optional modules which may or may not be enabled depending on what key was used to register the software. These modules include PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., Insomniac I-Lock, Sync, and EasyCodeA mobile application for tenants which allows them to use their phone or tablet for access in to or out of a facility. Also shows the tenant activity and alarms associated with their unit(s). Requires StorLogix 5.0 or above..

To see what modules are enabled, in the StorLogix program select the "Help" menu, and then "About StorLogix". The following window will be displayed:

Storlogix Help About.png

A list of your enabled modules is in the "Features" section.

Note: Your version numbers and other information may not be the same as what this screen shows. This is for example only.



The system can be set up to send EmailShort for electronic mail. Messages transmitted over a network (usually the internet). to a computer or cell phone to alert a manager, guard, or owner to specific activity. AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. can be set up for any specific event or type of event, or it can be any activity by a specific unit or user. When the selected event occurs, an EmailShort for electronic mail. Messages transmitted over a network (usually the internet). is automatically generated and sent to the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). address(es) set up in the system.

To set up alerts:

  1. In StorLogix, from the top menu select Alarms & Events then Setup AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off..
  2. The Setup AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. main screen will appear. From this screen the alert settings can be added or edited. There are two different classes of alerts:
    • User AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off.: Used to send emails to individual tenants or users of the system. These types of emails include alerts when their code is used to enter the site, or when their unit door is opened or closed (if the unit is equipped with door alarms).
    • System AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off.: Used to send email to the manager or other operators. These types of emails include system status (devices offline), alarms, or other items that the manager may want to be alerted to.
  3. The EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Sender Settings need to be set up before any other items. Click on EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Sender.
    • On this screen you can set up the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). settings for who the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). will be sent from. This will usually be the site manager or owner.
    • In From Address, enter the address of the operator from whom the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). will be sent.
    • In From Name, enter the operator's name as you want it to appear on the EmailShort for electronic mail. Messages transmitted over a network (usually the internet)..
    • NOTE: If the site is using Outlook or Outlook Express, the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). ServerA computer, device, or program that manages resources for a network of multiple computers and devices. Settings will use the default settings. Otherwise, complete the following steps.
    • Enter the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). host address. This is the Internet service provider for the site. This can be AOL, Earthlink, etc. Contact your Internet service provider for this information.
    • If your ISP requires a user name and password, place a checkmark in the My server requires a user name and password checkbox and enter that information.
    • If your ISP requires SSL encryption, place a checkmark in the My server uses SSL encryption to send EmailShort for electronic mail. Messages transmitted over a network (usually the internet). checkbox and enter that information. The SMTP number will usually be 25 for EmailShort for electronic mail. Messages transmitted over a network (usually the internet)..
    • Once the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). sender settings are finished, click Test Settings and the Test Settings pop-up will appear. Enter an EmailShort for electronic mail. Messages transmitted over a network (usually the internet). address to send the test EmailShort for electronic mail. Messages transmitted over a network (usually the internet). and click OK.
    • If any settings are invalid, you will get an error message. Re-check your settings and try the test again.
    • After the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). is sent you will get a message asking if it was received. Click Yes if the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). was delivered, click No if the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). was not received. Note: It may take several minutes for an email to be processed by the servers involved. Also be sure to check any "Junk EmailShort for electronic mail. Messages transmitted over a network (usually the internet)." folders. You may need to add the email address you set as the From EmailShort for electronic mail. Messages transmitted over a network (usually the internet). to your address book in the account that is receiving the mail, so that filters do not block the mail.
  4. To receive alerts based on system events, you will need to set up System Event Groups.
    • Click on Event Groups on the main Setup AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. screen, the Event Groups screen will appear.
    • Click Add to create a new Event Group.
    • When the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Event Group Settings screen appears, type in a name for the Group in the Group Name field and select an EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template to use for the group. (A generic template is provided, however, additional templates can be formatted.)
    • In the "Events to Send to this Group" section, select the category of events about which to be notified. This will populate the "Description" field with the alert types available in that category. Place a checkmark next to each alert type about which you want notification.
    • Click Save.
    • The newly created Event Group will appear in the available Event Groups list. Click Close when you are finished adding groups.
    • Note: You will want to limit the number of events that are Emailed as alerts. Each event will be sent as an individual EmailShort for electronic mail. Messages transmitted over a network (usually the internet).. Emailing a lot of events can quickly overwhelm an In-box.


Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Addresses

Edit User EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Addresses

Click on User EmailShort for electronic mail. Messages transmitted over a network (usually the internet). on the main Setup AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. screen, the Manage User EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Settings screen will appear.

The User Accounts Name and EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Address field will be auto-populated with all users currently entered in the system.

Select a name from the list and click Edit. The User EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Settings screen will appear. Enter the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). address for the user and place a checkmark in the box(es) for the alerts the customer would like sent to them.

The EmailShort for electronic mail. Messages transmitted over a network (usually the internet). options to send to the user are EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Access AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. to User and EmailShort for electronic mail. Messages transmitted over a network (usually the internet). UnitAn individual space or room that can be rented to a user and is generally off limits to other users. AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. to UserA person who uses the access control of a site, not necessarily an operator.. Place a checkmark next to Send System AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. about this User to have emails about the user sent to the site manager. Click Save.


To Edit System EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Addresses:

Click on System EmailShort for electronic mail. Messages transmitted over a network (usually the internet). on the main Setup AlertsAlerts are emails or text messages that setup to be automatically sent to an email box or cell phone when a specific event occurs. For example, a site can choose to setup an email to automatically go to the site owner if a door alarm is set off. screen, the System EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Addresses screen will appear.

If operator Emails have already been set up in Outlook or Outlook Express, the Name and EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Address field will auto-populate. If you need to add a new user, click Add. The Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Address screen will appear.

In the Name field, enter the name of the user to whom alerts should be sent.

In the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). field, enter the operator's email address where the alerts are to be sent.

In the Event Groups field is listed all available Event Groups. Place a checkmark in the checkbox next to the event group to be Emailed and click Save. NOTE: You will want to limit the number of events that are Emailed as alerts. Each event will be sent as an individual EmailShort for electronic mail. Messages transmitted over a network (usually the internet).. Emailing a lot of events can quickly overwhelm your In-box.


EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Templates

User Templates...

Click the User Templates... button and the Manager User EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template window appears:

In the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template area of the window StorLogix has three default templates: User Entered Site Template, User UnitAn individual space or room that can be rented to a user and is generally off limits to other users. Alarmed Template and User UnitAn individual space or room that can be rented to a user and is generally off limits to other users. Opened Template. The content of the email can be edited by clicking on the Edit... button or by double clicking the template from the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template list. The Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template window will open.

Once the selected EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template is opened. The Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template window will open. In this window you can edit the Subject Line, add additional text to the Message Body (up to 500 characters) and preview the email before you send it.


System Templates...

Click the Systems Templates... button and the Manage System EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Templates window will open:

In the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template area of the window StorLogix has one default template: Generic Alert Template. The content of the email can be edited by clicking on the Edit... button or by double clicking the template from the EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template list and the Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template window will open. If you wish to create a new template, click the Add... button and the Manage EmailShort for electronic mail. Messages transmitted over a network (usually the internet). Template window will open.




In StorLogix, your exit keypad can be set to one of 5 different modes. These modes control what times the exit keypad will allow a tenant to leave the facility.

  • Late exit not allowed.
    • The exit keypad will stop allowing access at the same time the entrance keypad does.
  • Timed late exit.
    • The exit keypad will allow late exit for a specific time period (Grace Period) after the entrance keypad stops working.
  • Counted late exit.
    • The exit keypad will allow a specific number (Count Limit) of late exits by a particular tenant.
  • Timed & Counted late exit.
    • A combination of the two previous settings.
  • Free late exit.
    • The exit keypad will work 24 hours a day.

To set this mode follow these steps:

  1. In StorLogix open the Settings menu.
  2. Select 17: Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  3. In the lower left corner of the window that opens, make sure it says "Step 1 of 4". If it does not, click on the Advanced button.
  4. Select the controller you wish to change from the list, then click Next 3 times to advance to "Step 4 of 4".

    StorLogix Late Exit.png

  5. In the Late ExitOptions that allow a user exit after their scheduled time slot. That is, if a user is allowed access to the property from 8:00 am to 5:00 pm, and they come on the property at 4:55; the Late Exit options allow the site to decide how long after 5:00 pm they have to exit or how many times after 5:00 pm their code may be used for exit. section, select the mode you wish.
  6. If you have selected a Timed mode, set the Grace Period to the desired amount of time, in minutes.
  7. If you have selected a Counted mode, set the Count Limit to the desired number of allowed exits per tenant.
  8. Click Done to save the settings.


AntiPassback (AKA AntiPiggyback) setup in StorLogix controls two things:

  • If a tenant must use a specific keypad before they can use another one. For example, if a site has a keypad to get into a gate, and then another keypad to get into a building. The system can be set up so that a code must be used at the gate keypad before that code will work for the building keypad.
  • How quickly a code can be used to enter the site repeatedly. This is most often used in situations involving a mangate or turnstile, and the access system uses cards for entry. This setup prevents users from "passing back" a card to a different user outside the gate or turnstile for them to use.

To set up your antipassback, follow these steps:

  1. In StorLogix open the Settings menu.
  2. Select 17: Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  3. In the lower left corner of the window that opens, make sure it says "Step 1 of 4". If it does not, click on the Advanced button.
  4. Select the controller you wish to change from the list, then click Next 3 times to advance to "Step 4 of 4".

    StorLogix Late Exit.png

  5. In the Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site. (APBAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site.) section, select the mode you wish.
    • Allow Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site.: Allows free use of codes with no restrictions on previous area or the number of times a code will allow someone onsite.
    • Timed Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site.: Sets a time period between allowed uses of a code at the entrance keypad. Note: This is reset if the code is used at an exit keypad.
    • Logical Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site.: Sets if the user must be onsite by using the entrance keypad, before another keypad will allow the code to work.
    • Timed - Logical Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site.:Both the previous two options are set at the same time.
  6. If you have selected a Timed mode, set the Time (min) to the desired amount of time, in minutes, that must pass before a code can be used again.
  7. Click Done to save these settings.
  8. If you did not select a Logical setting, skip to step 14.
  9. Back in the Settings menu, select 16: A/I Device Properties.
  10. In the lower left corner of the window that opens, make sure it says "Step 1 of 6". If it does not, click on the Advanced button.
  11. Select the keypad you want to change. Select the Edit radio button, then click Next 4 times to advance to "Step 5 of 6".

    StorLogix APB Settings.png

  12. Set the keypad to one of the 4 modes below.
    • Exempt from Logical Passback Rules: This keypad will not be effected by the Anti-passback mode settings for the system.
    • User must be On-SiteA collective reference to the location or property controlled by StorLogix. May be one or many buildings and may actually be more than one physical location.: The user has to be in the onsite area before they can use this keypad.
    • "From Area" matches BuildingAn individual structure on a site that users and operators have access to, such as an office building, storage facility, parking structure, etc. Each building must be setup separately within StorLogix.: The "From Area" setting must match the building this area is assigned to. Note: The "From Area" setting can be seen in step 2 of this wizard.
    • User must be in "From Area": The user must enter into the area specifies as the "From Area" before they can use this keypad. Note: The "From Area" setting can be seen in step 2 of this wizard.
  13. Click Next then clink Done to save these settings.
  14. On the menu bar at the top of the StorLogix program, select User Operations" and then Preferences.
  15. If you are setting an APBAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site. mode, click on the button Enable APBAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site. : All Users.
  16. You should disable the anti-passback feature on the individual user level for individuals such as managers or other "operators". This would be in step 3 of the Edit User wizard, where you would uncheck the option "Must Obey Anti-PassbackAnti-Passback is a function to help prevent tailgating (one user following another through a gate or door without entering their own access code). Generally, anti-passback requires one exit for every entrance and one entrance for every exit. Therefore, if I didn’t enter my code to enter the site, the system won’t let me leave the site. Rules".


PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The CenterShift login information for your facility. (Site ID, Organization ID , User ID and PINA secret number used in conjunction with a swipe or proximity card to prevent the use of the card in the event of theft., obtained from CenterShift)

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.
Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “ServerURL” should be set to the address for your Centershift server. This is provided by Centershift.
  • Setting “SiteID” is set to the number that is used to identify your particular site. This number is assigned by Centershift.
  • Setting “OrgID” is the number that identifies the organization your site belongs to. This number is assigned by Centershift.
  • Setting “UserID” is the ID for the user logging into the Centershift server. This is assigned by Centershift.
  • Setting “PINA secret number used in conjunction with a swipe or proximity card to prevent the use of the card in the event of theft.” is the PINA secret number used in conjunction with a swipe or proximity card to prevent the use of the card in the event of theft. code used to log into the Centershift server. This is assigned by Centershift.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

After you have changed the settings, save the file and close it. Once the file has been closed, restart any programs or services that were stopped.
Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the Centershift payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Further presses of the * key will advance the # of months to pay up to 12, and then back to 1 month again.

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their ZIP code used for billing the card.

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact CenterShift again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).

A successful payment will result in the user being emailed a payment receipt, if the user has a valid email address entered in the Centershift system.



PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The DOMICO login information for your facility. (Client ID, Site Name and WebKey, obtained from DOMICO )

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.
Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “ClientID” should be set to the ID provided by DOMICO .
  • Setting “WebKey” is set to the key provided by Domico. This will be a long string of letters, numbers and symbols.
  • Setting “SiteName” identifies your particular site in your organization. This is assigned by DOMICO .
  • Setting “MaxDaysOverdue” is the maximum number of days that you want to allow a tenant to be overdue and still use the keypad to pay.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.
  • Setting “TestMode” determines if the credit card is processed. “true” means that credit cards are not processed, and “false” means that they are. Set this as needed. Make sure that this setting is in all lower case letters.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

After you have changed the settings, save the file and close it. Once the file has been closed, restart any programs or services that were stopped.
Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


Custom Message Setup:

Because the DOMICO system requires the use of the credit card CVV code, one of the default LCD messages must be edited.

  1. Click the “Tools” selection on the Storlogix screen, then click on “Custom MessagesMessages that can be programmed into the Falcon XT that can be seen by specific customers as they come onto the site such as “Welcome Mr. Smith” or by all customers such as “We sell boxes”.”.
  2. Select the radio button “Edit Default Messages” and then click “Next”.
  3. In the “Select Default MessagePreset messages within StorLogix that will display on keypads when access is attempted. These can be customized or left as is. to Edit” dropdown, select “PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Request Postal Code”.
  4. Change the lines to this (Do not include quote marks):
    • Line 1: “Enter your Credit”
    • Line 2: “Card CVV Code then #”
    • Line 3: “Press * to clear.”
    • Line 4: “CVV:”
  5. Click “Done” to finish editing.
    PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the DOMICO payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their CVV code on the card. This is a 3 or 4 digit number that is on the card. The length and location of the CVV code on the card depends on what type of card they are using.

CVVCode.png

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact DOMICO again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).



PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The SiteLink login information for your facility. (Corporation Code, Location Code, Login Name and Login PasswordA secret series of numbers or letters up to fifteen characters that allows an operator to access the StorLogix program., obtained from SiteLink)

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.
Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “LSpayXpress_net_smdservers_www_CallCenterWs” should be set to the address for your SiteLink server. This is provided by SiteLink.
  • Setting “CorpCode” identifies the organization your site belongs to. This is assigned by SiteLink.
  • Setting “LocationCode” identifies your particular site in your organization. This is assigned by SiteLink.
  • Setting “LoginName” is the ID for the user logging into the SiteLink server. This is assigned by SiteLink.
  • Setting “LoginPassword” is the passcode used to log into the SiteLink server. This is assigned by SiteLink.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.
  • Setting “TestMode” determines if the credit card is processed. “true” means that credit cards are not processed, and “false” means that they are. Set this as needed. Make sure that this setting is in all lower case letters.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

After you have changed the settings, save the file and close it. Once the file has been closed, restart any programs or services that were stopped.
Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the SiteLink payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Further presses of the * key will advance the number of months to pay up to 3, and then back to 1 month again.

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their ZIP code used for billing the card.

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact SiteLink again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).



PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The Syrasoft login information for your facility. (VendorID and LocationID, obtained from Syrasoft)

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.
Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “VendorID” identifies the organization your site belongs to. This is assigned by Syrasoft.
  • Setting “LocationID” identifies your particular site in your organization. This is assigned by Syrasoft.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.
  • Setting “TestMode” determines if the credit card is processed. “true” means that credit cards are not processed, and “false” means that they are. Set this as needed. Make sure that this setting is in all lower case letters.
  • Setting “MaxDaysOverdue” is the maximum number of days you want a tenant to be overdue and still be able to use the keypad for payment. This generally should be the number of days you wait before overlocking the unit.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

After you have changed the settings, save the file and close it. Once the file has been closed, restart any programs or services that were stopped.
Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the Syrasoft payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Note: The Syrasoft interface will only allow up to one month to be paid in advance.

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their ZIP code used for billing the card.

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact Syrasoft again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).



When you see an input changing status but not the UnitAn individual space or room that can be rented to a user and is generally off limits to other users., this indicates the unit does not have the mux/channel assigned to it.

  • In StorLogix, select the Setup menu, and then the selection #15: MuxDoor Alarm Multiplexers take multiple inputs from individual door contacts and convert them to a single output back to the controller. Camera Multiplexers are similar in that they take multiple inputs from different cameras and create a single output back to the recorder. and ChannelIndividual input point on a multiplexer, Apex keypad, or XT that allows a door alarm sensor or contact to be connected to the system. One channel equals one door.
    StorLogix Mux Slot Assignment.png

  • Locate the unit in question, and add the mux & channel information for that unit.
  • Save your changes and exit the menu.


When a tenant comes onsite, the unit is disarmed and a timer is started to rearm the unit. This timer is supposed to be stopped if the unit door is opened. Check the following:

  • In StorLogix, open the Setup menu, then select item # 14: Units.
  • Select the unit in question and then Edit.
    StorLogix Unit Rearm Timer.png

  • Check the rearm time and make sure it's not set for too short a time period.
  • Make sure the checkbox "Stop the rearm timer when this unit is open" is checked.
  • Select Done to save any changes.