General questions for PTI systems

From PTI Security Systems
Revision as of 10:06, 3 September 2014 by Rtoy (Talk | contribs)

Jump to: navigation, search



Storlogix has optional modules which may or may not be enabled depending on what key was used to register the software. These modules include PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., Insomniac I-Lock, Sync, and EasyCodeA mobile application for tenants which allows them to use their phone or tablet for access in to or out of a facility. Also shows the tenant activity and alarms associated with their unit(s). Requires StorLogix 5.0 or above..

To see what modules are enabled, in the StorLogix program select the "Help" menu, and then "About StorLogix". The following window will be displayed:

Storlogix Help About.png

A list of your enabled modules is in the "Features" section.

Note: Your version numbers and other information may not be the same as what this screen shows. This is for example only.



PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The DOMICO login information for your facility. (Client ID, Site Name and WebKey, obtained from DOMICO )

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.

Once the files have been copied into the folder, restart any programs or services that were stopped.

Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “ClientID” should be set to the ID provided by DOMICO .
  • Setting “WebKey” is set to the key provided by Domico. This will be a long string of letters, numbers and symbols.
  • Setting “SiteName” identifies your particular site in your organization. This is assigned by DOMICO .
  • Setting “MaxDaysOverdue” is the maximum number of days that you want to allow a tenant to be overdue and still use the keypad to pay.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.
  • Setting “TestMode” determines if the credit card is processed. “true” means that credit cards are not processed, and “false” means that they are. Set this as needed. Make sure that this setting is in all lower case letters.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

Once you have changed the settings, save the file and close it.

Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


Custom Message Setup:

Because the DOMICO system requires the use of the credit card CVV code, one of the default LCD messages must be edited.

  1. Click the “Tools” selection on the Storlogix screen, then click on “Custom MessagesMessages that can be programmed into the Falcon XT that can be seen by specific customers as they come onto the site such as “Welcome Mr. Smith” or by all customers such as “We sell boxes”.”.
  2. Select the radio button “Edit Default Messages” and then click “Next”.
  3. In the “Select Default MessagePreset messages within StorLogix that will display on keypads when access is attempted. These can be customized or left as is. to Edit” dropdown, select “PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Request Postal Code”.
  4. Change the lines to this (Do not include quote marks):
    • Line 1: “Enter your Credit”
    • Line 2: “Card CVV Code then #”
    • Line 3: “Press * to clear.”
    • Line 4: “CVV:”
  5. Click “Done” to finish editing.
    PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the DOMICO payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their CVV code on the card. This is a 3 or 4 digit number that is on the card. The length and location of the CVV code on the card depends on what type of card they are using.

CVVCode.png

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact DOMICO again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).



PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. is an optional module available in the StorLogix software that allows a tenant to pay their rent at the gate keypad, using a built-in magstripe reader.

Follow these instructions to see if you have the PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. module installed.

Requirements:

  • A PC with the StorLogix program installed, and connected to a Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • At least one APEX keypad w/ magnetic card reader installed at the facility and connected to the Falcon XTHardware controller used in conjunction with StorLogix software to control AI Devices at a site..
  • The PC must have a high speed always on connection to the internet.
  • The SiteLink login information for your facility. (Corporation Code, Location Code, Login Name and Login PasswordA secret series of numbers or letters up to fifteen characters that allows an operator to access the StorLogix program., obtained from SiteLink)

    DLL Installation:

There are two files that are provided for the interface.

  • LSPayXpress.dll
  • LSpayXpress.dll.config

These two files are placed into the folder “C:\Program Files\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.” on the PC. (On 64 bit systems, this will be “C:\Program Files (x86)\PTI Integrated Systems\LogixServerLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.”). If there is an existing LSPayXpress.dll file in the folder, replace it with the new one. It will be necessary to shut down StorLogix and the LogixServer program while replacing this file. If your system uses "LogixServer DashboardLogixServer controls the transfer of information between the Falcon XT, the Event Log database and the StorLogix database. Later versions of this program run as a service and have a GUI called "Dashboard" which can handle connections to multiple sites and databases.", you will also need to stop the LogixServer service.

Once the files have been copied into the folder, restart any programs or services that were stopped.

Configuration:

Use the Notepad program on your PC to open the “LSpayXpress.dll.config” file.

This file contains the following information for the facility:

  • Setting “LSpayXpress_net_smdservers_www_CallCenterWs” should be set to the address for your SiteLink server. This is provided by SiteLink.
  • Setting “CorpCode” identifies the organization your site belongs to. This is assigned by SiteLink.
  • Setting “LocationCode” identifies your particular site in your organization. This is assigned by SiteLink.
  • Setting “LoginName” is the ID for the user logging into the SiteLink server. This is assigned by SiteLink.
  • Setting “LoginPassword” is the passcode used to log into the SiteLink server. This is assigned by SiteLink.
  • Setting “LogLevel” is used to determine the detail of log messages that are written to the log file. Unless otherwise directed, this should not be changed.
  • Setting “TestMode” determines if the credit card is processed. “true” means that credit cards are not processed, and “false” means that they are. Set this as needed. Make sure that this setting is in all lower case letters.

Edit each of the items located after the “value” tag for each setting. DO NOT change any of the other information or formatting in the file.

Once you have changed the settings, save the file and close it.


Storlogix Setup:

AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Setup:

  1. In the Storlogix program, open the “Setup” menu and select item #16 “AI DeviceAccess Interface Device. A general name referring to all PTI Keypads, Multiplexers, Relay Boards, and Wiegand Protocol Devices. In previous PTI systems these were occasionally referred to as remotes or remote devices. Properties”.
  2. Select the device that will be used to make payments and then click on “Edit”. Typically this will be the entrance keypad into the facility, or it could be a keypad that is installed outside the office door specifically used to make payments.
  3. The device “Type” should be listed as “Apex – Mag Stripe Reader”.
  4. Click on the button labeled “Advanced”, located in the lower left corner of the screen.
  5. Click on “Next” until you reach screen "4 of 6". At the bottom of this screen the option “Used to accept PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Payments” should be checked.
  6. Click “Next” until you reach screen 6, and then click on “Done”.

    User Setup:

All tenants that are to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. must be designated as such. This can be checked by selecting a user from the user list and editing their information. At the bottom of screen #3 is the option box “Authorized to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. which must be checked.

Note that for a user to be able to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., their information must come into the Storlogix database through the accounting system interface.


PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. Operation:

When a tenant that is enabled to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. enters their code at a keypad that is also set up to use PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader., then the keypad will display the following message on its LCD screen.

“Please wait while we retrieve your account balance…”

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will contact the SiteLink payment server to obtain the balance for that users account. This may take several seconds. Note that this balance will include all units that this user is assigned to, plus any late fees.

If the user has a balance due on their account, this will be displayed to them on the following screen:

       “Pay minimum due of”
       “XXX.XX? ”
       “Paid to XX/XX/XXXX”
       “* - more, # - OK, 0 - cancel”

The user can press the * key to go on to the pay in advance screen, # to accept to pay the minimum due, or 0 to cancel the operation.

If the user has a credit balance on the account, it will be figured into the total amount.

If the user has no balance due or a credit, they will be shown a screen that asks if they want to pay in advance.

       “No Balance Due”
       “Pay in Advance?”
       “* = Yes    # = No”

Note that if the user has a credit amount greater than the amount to pay 1 month in advance, they will not be able to use the keypad for payment.

Selecting the pay in advance option will display the total for 1 month in advance.

       “Pay 1 Month balance of “
       “XXX.XX”
       “Paid to date: xx/xx/xx” (Will show the current paid to date for the unit.)
       “* - more, # - OK, 0 - cancel”

Further presses of the * key will advance the number of months to pay up to 12, and then back to 1 month again.

Canceling at any point will cause the access system to go ahead and use the users code to open the gate or door (if equipped).

Selecting the # button at the Pay Balance or Pay in Advance screen will display the request to swipe the users credit card.

After the card has been swiped, the user will be prompted to enter their ZIP code used for billing the card.

The PayXpressFunctionality of the StorLogix software, which allows a tenant to pay their rent at the keypad using a mag-stripe reader. DLL will then contact SiteLink again, with a request to pay the unit. Either a success message or a fail message will be displayed on the LCD screen. In either event, the code will then be processed and the user allowed entry into the facility (if the keypad is set up for this, and they are not delinquent as a result of a failed payment).